·How do I make a purchase?
To place an order, follow the steps and place your order through our Website, or you can also place an order through our FB/IG at WASTHRA or simply WhatsApp us on 0711355408.
·What payment methods do WASTHRA accept?
We offer all sorts of payments! COD is available Island-wide. You can also make Bank Payments, Online Bank Transfers, or use a Payment Link. Simply order through our Website and use your Shopping Card.
·My favorite design is sold out, what can I do? Will it re-stock?
Re-stocking a certain style depends on the amount of demand it’s got; however, our clever group of Sales Representatives will surely send you similar designs through FB, IG, or WhatsApp.
·Can I ship to multiple addresses?
Apologies, but one Order will only go to the given specific Address. If you need to send a Gift to any loved ones, we will send it to any address you provide without the Invoice Printed on.
·How long does a delivery take, and what are the charges?
Our Standard delivery is within 1-5 working days. The Standard Delivery Fee is 350/=. However, this delivery charge may differ based on the brand purchased.
·What is the return notice period?
Exchanges are done within 07 working days from when the Garment is purchased. A message requesting an Exchange needs to be sent to us from the same platform you ordered. Our Exchange Team will assist you with all the procedures.
·How can we send the package to WASTHRA if we need it exchanged?
You can only send the item to us via Register Post or Through a Courier Service. The Address for our drop point will be given to you once you call our Hot-line on 0711355408. Please note, this is our online store address, so you cannot visit to choose designs. Call us on this No, and our sales representatives will help you with any inquiry.
·How can I track my order?
It’s simple! Just send us a message to the Platform you ordered from (FB, IG, WhatsApp), and our online Representatives will share all the details associated with your package (e.g., Courier Service Contact Number, relevant courier company tracking link along with your Package Tracking Number, or you will get a text message upon dispatch of the order to your registered phone number).
·Can I change or amend my order after it’s placed?
You can only change as long as your package has not been dispatched from our premises. Just send a message to the Platform you ordered within 10-30 minutes, and if it’s still not dispatched, then yes, you can get it changed.